Claims
IMPORTANT NOTICE: REFER TO YOUR POLICY WORDING (INTRODUCTION PAGE) TO CONFIRM THE INSURERS WHICH WE ACT ON BEHALF OF FOR EACH OF THE ARO, ARO PLUS, WILLOW, ARO 10 AND ARO COMPLEX & PORTFIOLIO BRANDS
ARO Claims:
Residential Property Owners
ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.
Please refer to your policy wording to ensure you are contacting the relevant claims department.
Simply Business
Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560
Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 0344 8563 285
Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364
Commercial Property Owners
ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.
Please refer to your policy wording to ensure you are contacting the relevant claims department.
Simply Business
Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560
Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 0344 8563 285
Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364
Blocks of Flats
ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.
Please refer to your policy wording to ensure you are contacting the relevant claims department.
Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 0344 856 3285
Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364
Commercial Retail
ARO administering the policy on behalf Liberty Mutual Insurance Europe Limited.
Please refer to your policy wording to ensure you are contacting the relevant claims department.
Liberty Mutual Insurance Europe Limited
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaim.alliedworld@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364
Unoccupied Property Owners
ARO administrating the policy on behalf of MS Amlin Underwriting Limited.
Please refer to your policy wording to ensure you are contacting the relevant claims department.
MS Amlin Underwriting Limited
Cunningham Lindsey
Aro Claims, PO Box 76, Cardiff, CF11 1JX
Aroclaims@cl-uk.com
Call: 0345 6003174
Trades Liability
ARO administrating the policy on behalf of MS Amlin Underwriting Limited or Allied World Assurance Company (Europe) dac
Please refer to your policy wording to ensure you are contacting the relevant claims department.
MS Amlin Underwriting Limited
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
New Claims to:
Msamlin.liability@davies-group.com
All other communication to:
Claims@davies-group.com
Call: 0344 8562 021
ARO Plus Claims:
Residential Property Owners
ARO administering the policy on behalf of Liberty Mutual Insurance Europe Limited.
Please refer to your policy wording to ensure you are contacting the relevant claims department.
Simply Business
Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560
Liberty Mutual Insurance Europe Limited
Davies Managed Systems
4th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364
Commercial Property Owners
ARO administering the policy on behalf of Brit Syndicates Limited
Please refer to your policy wording to ensure you are contacting the relevant claims department.
Brit Syndicates Limited
Claims Manager: Crawford & Company Adjusters (UK) Limited
Second Floor, Ashton House, 499 Silbury Boulevard, Milton Keynes. MK9 2AH
britukproperty@broadspiretpa.co.uk
01908 302 230 (Property Claims)
01908 302 080 (Liability Claims)
All other communication to: Crawford & Company Adjusters (UK) Limited
Second Floor, Ashton House, 499 Silbury Boulevard, Milton Keynes. MK9 2AH
Commercial Retail
ARO administering the policy on behalf of Brit Syndicates Limited
Please refer to your policy wording to ensure you are contacting the relevant claims department.
Brit Syndicates Limited
Claims Manager: Crawford & Company Adjusters (UK) Limited
Second Floor, Ashton House, 499 Silbury Boulevard, Milton Keynes. MK9 2AH
britukproperty@broadspiretpa.co.uk
01908 302 214
All other communication to: Crawford & Company Adjusters (UK) Limited
Second Floor, Ashton House, 499 Silbury Boulevard, Milton Keynes. MK9 2AH
ARO 10 Claims:
Residential Property Owners
ARO 10 administering the policy on behalf of ERGO UK Specialty on behalf of Great Lakes Insurance SE.
ERGO UK
Claims Manager: ERGO Claims Team: MPL Claims Management Ltd
Correspondence: Ergo Claims Team, MLP Claims Management Ltd, 13A Cathedral Road, Cardiff, CF119HA
ergo@mplclaims.com
0345 0600014
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364
Willow Claims:
Residential Property Owners
ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.
Please refer to your policy wording to ensure you are contacting the relevant claims department.
Simply Business
Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560
Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 0344 856 3285
Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364
Commercial Property Owners
ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.
Please refer to your policy wording to ensure you are contacting the relevant claims department.
Simply Business
Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560
Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 03448563285
Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac
Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364
ARO Complex & Portfolio
Complex & Portfolio
ARO administering the policy on behalf of Axis Speciality (Europe) SE and/or ARAG Limited. Please refer to your policy wording to ensure you are contacting the relevant claims department.
Axis Speciality (Europe) SE
If you need to make a claim, please contact our claims representative:
Woodgate and Clark
52 Lime Street, London, EC3M 7AF
Call: 01732 520260
ARAG PLC
34 Lime Street, London, EC3M 7AT
To make a claim, a claim form can be downloaded at:
https://www.arag.co.uk/newclaims
Alternatively, please Call: 0330 303 1955
Our lines are open between 9am and 5pm weekdays (except bank holidays).
