Claims

IMPORTANT NOTICE: REFER TO YOUR POLICY WORDING (INTRODUCTION PAGE) TO CONFIRM THE INSURERS WHICH WE ACT ON BEHALF OF FOR EACH OF THE ARO, ARO PLUS, WILLOW, ARO 10 AND ARO COMPLEX & PORTFIOLIO BRANDS

ARO Claims:

Residential Property Owners

ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.

Please refer to your policy wording to ensure you are contacting the relevant claims department.

Simply Business

Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560

Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 0344 8563 285

Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364

Commercial Property Owners

ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.

Please refer to your policy wording to ensure you are contacting the relevant claims department.

Simply Business

Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560

Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 0344 8563 285

Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364

Blocks of Flats

ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.

Please refer to your policy wording to ensure you are contacting the relevant claims department.

Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 0344 856 3285

Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364

Commercial Retail

ARO administering the policy on behalf Liberty Mutual Insurance Europe Limited.

Please refer to your policy wording to ensure you are contacting the relevant claims department.

Liberty Mutual Insurance Europe Limited

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaim.alliedworld@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364

Unoccupied Property Owners

ARO administrating the policy on behalf of MS Amlin Underwriting Limited.

Please refer to your policy wording to ensure you are contacting the relevant claims department.

MS Amlin Underwriting Limited

Cunningham Lindsey
Aro Claims, PO Box 76, Cardiff, CF11 1JX
Aroclaims@cl-uk.com
Call: 0345 6003174

Trades Liability

ARO administrating the policy on behalf of MS Amlin Underwriting Limited or Allied World Assurance Company (Europe) dac

Please refer to your policy wording to ensure you are contacting the relevant claims department.

MS Amlin Underwriting Limited

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
New Claims to:
Msamlin.liability@davies-group.com
All other communication to:
Claims@davies-group.com
Call: 0344 8562 021

ARO Plus Claims:

Residential Property Owners

ARO administering the policy on behalf of Liberty Mutual Insurance Europe Limited.

Please refer to your policy wording to ensure you are contacting the relevant claims department.

Simply Business

Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560

Liberty Mutual Insurance Europe Limited

Davies Managed Systems
4th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com

All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364

Commercial Property Owners

ARO administering the policy on behalf of Brit Syndicates Limited

Please refer to your policy wording to ensure you are contacting the relevant claims department.

Brit Syndicates Limited

Claims Manager: Crawford & Company Adjusters (UK) Limited
Second Floor, Ashton House, 499 Silbury Boulevard, Milton Keynes. MK9 2AH
britukproperty@broadspiretpa.co.uk
01908 302 230 (Property Claims)
01908 302 080 (Liability Claims)

All other communication to: Crawford & Company Adjusters (UK) Limited
Second Floor, Ashton House, 499 Silbury Boulevard, Milton Keynes. MK9 2AH

Commercial Retail

ARO administering the policy on behalf of Brit Syndicates Limited

Please refer to your policy wording to ensure you are contacting the relevant claims department.

Brit Syndicates Limited

Claims Manager: Crawford & Company Adjusters (UK) Limited
Second Floor, Ashton House, 499 Silbury Boulevard, Milton Keynes. MK9 2AH
britukproperty@broadspiretpa.co.uk
01908 302 214

All other communication to: Crawford & Company Adjusters (UK) Limited
Second Floor, Ashton House, 499 Silbury Boulevard, Milton Keynes. MK9 2AH

ARO 10 Claims:

Residential Property Owners

ARO 10 administering the policy on behalf of ERGO UK Specialty on behalf of Great Lakes Insurance SE.

ERGO UK

Claims Manager: ERGO Claims Team: MPL Claims Management Ltd
Correspondence: Ergo Claims Team, MLP Claims Management Ltd, 13A Cathedral Road, Cardiff, CF119HA
ergo@mplclaims.com
0345 0600014
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364

Willow Claims:

Residential Property Owners

ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.

Please refer to your policy wording to ensure you are contacting the relevant claims department.

Simply Business

Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560

Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 0344 856 3285

Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364

Commercial Property Owners

ARO administering the policy on behalf of Allied World Assurance Company (Europe) dac and/or Liberty Mutual Insurance Europe Limited.

Please refer to your policy wording to ensure you are contacting the relevant claims department.

Simply Business

Sedgwick International UK
Simply Business Claims Team, PO Box 76, Cardiff, CF11 1JX
Simplybusiness@cl-uk.com
Call: 0333 2070 560

Allied World Assurance Company (Europe) dac/ Allied World Assurance Company (Europe) dac and Liberty Mutual Insurance Europe Limited

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
newclaim.alliedworld@davies-group.com
All other communication to:
Post.alliedworld@davies-group.com
Call: 03448563285

Liberty Mutual Insurance Europe Limited/ Liberty Mutual Insurance Europe Limited and Allied World Assurance Company (Europe) dac

Davies Managed Systems
5th Floor, Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST15 NA
Newclaims.liberty@davies-group.com
All other communication to:
Post.liberty@davies-group.com
Call: 0344 8562 364